Your Questions About Partnering in Europe, Answered
Get clear, direct answers to the most common questions our distributor, architect, and contractor partners in the UK, Germany, France, and across the continent ask about our products, logistics, and partnership program.
We address this critical challenge in two primary ways: material selection and engineering. First, we specify stone types like Quartzite and Slate that have naturally low water absorption rates, which is the key defense against frost damage. Second, for our most demanding exterior products like Stone Cladding Panels, the robust cement backer provides an extra layer of protection, preventing moisture from compromising the bond. Our products have a proven 18-year track record of performing reliably in these exact conditions.
Yes, our Mini Ledgestone Panels are specifically designed for such renovations. Their low weight (approx. 35 kg/m²) often allows them to be installed on existing interior substrates without requiring major, costly structural changes. This preserves the integrity of the historic building while allowing for the addition of a modern, high-end stone finish, a common requirement in cities like London, Paris, and Rome.
Natural stone is an excellent choice for this. Its exceptional durability and long lifecycle (100+ years), zero-VOC content, and potential for recycling can contribute positively to certifications like BREEAM. We can provide documentation on the material’s properties, such as its low lifecycle cost and natural composition, to support your project’s sustainability goals. We pride ourselves on a transparent supply chain, sourcing from our own quarries.
Including production and ocean transit, the typical total lead time for a container to a major port like Rotterdam or Hamburg is approximately 4-6 weeks. We provide a detailed production and shipping schedule upon order confirmation so you can plan your projects and inventory with confidence.
Our goal is to help you sell. We support our distributor partners with a full suite of sales tools, including: 1) A complete library of high-resolution product and project photography for your website and catalogs. 2) Detailed, unbranded technical data sheets for your architect and contractor clients. 3) Insights into regional design trends to help you build a profitable and relevant inventory.
We actively support architects and designers. We can provide curated sample boxes of our key product lines and ship them directly to your firm anywhere in Europe. This is a critical step that helps with your client presentations and material libraries, and we see it as a key part of building a successful, long-term partnership.
We have extensive experience shipping to all major European ports. Our dedicated logistics team works with trusted freight forwarders to manage the entire process. We optimize container loading for safety and cost-effectiveness, and provide all necessary documentation to ensure a smooth customs clearance process for our partners in any European country.
As a direct-from-factory manufacturer, we eliminate multiple layers of middlemen. This means that even after shipping and import duties, our pricing is extremely competitive and allows our distributor partners to achieve healthy profit margins. We provide the significant financial advantage of sourcing directly from the source.
